/PRIVACY
Privacy Notice
LAST UPDATED: 16 AUGUST 2026
1. Who we are
Josh Vantage Consulting Group Ltd (“Josh Vantage”, “we”, “us”) provides consultancy, training and business support services to people and organisations in the UK care sector. We are a company registered in England and Wales, company number 15931129, and our contact address is 863 High Road, Ilford IG3 8TG, United Kingdom. We are the data controller for the personal information described in this notice. You can contact us about anything in this notice through the enquiry form on our Contact page.
2. Information we collect
We collect personal information you provide directly when you:
- complete the CQC Readiness Assessment (JV Launch): details about your planned care service, business stage, readiness position, name, email and phone number;
- complete the Tender Assessment (JV Growth): business name, service type, CQC registration status, details of the tender opportunity, name, email and phone number;
- apply for the Registered Manager Leadership Programme (JV Academy): your current role, experience, qualifications, goals, ability to invest in the programme, name, email and phone number;
- submit the contact form: name, email, phone number, the nature of your enquiry and the content of your message;
- correspond with us afterwards by phone, email, WhatsApp or in meetings.
We do not collect special category data through the website and ask that you do not include it in free-text fields.
3. Purposes and lawful bases
| Purpose | Lawful basis (UK GDPR Art. 6) |
|---|---|
| Reviewing assessments, applications and enquiries and responding to you | Legitimate interests (responding to requests you initiate) and, where relevant, steps prior to entering a contract (Art. 6(1)(b)) |
| Assessing suitability for our services or the programme and arranging strategy/assessment calls | Steps prior to entering a contract |
| Delivering services under a signed service agreement | Performance of a contract |
| Administering the optional Josh Vantage Talent Network, where you separately express interest | Consent, and thereafter legitimate interests in administering the network |
| Keeping business records, dealing with complaints and legal matters | Legitimate interests; legal obligation |
| Sending marketing about our services | Only with your consent, or to existing clients about similar services under the soft opt-in, always with the option to opt out |
4. How long we keep information
Assessment, application and enquiry submissions are retained for as long as needed to deal with your request and for a reasonable period afterwards so we can respond to follow-up contact — no longer than 24 months where no engagement results. Where you become a client, records are kept for the duration of the engagement and then for up to six years in line with limitation periods for contractual claims. We periodically review stored submissions and delete those no longer needed.
5. Who we share information with
We do not sell personal information. We share it only with service providers who process it on our instructions:
- MongoDB Atlas — our database provider, which stores form submissions;
- Vercel Inc. — our website hosting provider, which processes data transmitted through the site;
- professional advisers (legal, accounting) where necessary;
- regulators, courts or law-enforcement bodies where required by law.
Where you consent to the Talent Network, relevant details may be shared with prospective employers or care providers considering you for a role; any recruitment decision is theirs alone.
6. International transfers
Our hosting and database providers may process data in data centres outside the UK, including in the United States. Where that happens, transfers are protected by safeguards recognised under UK data protection law, including the UK Extension to the EU–US Data Privacy Framework and/or the ICO’s International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses.
7. Cookies
This website does not use analytics, advertising or tracking cookies. The only cookie we set is a strictly necessary authentication cookie used solely by our staff to access a private administration area; ordinary visitors do not receive it. Our Contact page includes an embedded Google Map that loads only if you choose to activate it, at which point Google may set its own cookies — see Google’s privacy policy for details.
8. Your rights
Under UK data protection law you have rights to: access your personal information; have inaccurate information corrected; have information erased in certain circumstances; restrict or object to processing (including an absolute right to object to direct marketing); data portability where applicable; and withdraw consent at any time where consent is the basis of processing. To exercise any right, contact us via the Contact page. We will respond within one month.
9. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk / 0303 123 1113.
10. Security
Form submissions are transmitted over encrypted connections (HTTPS) and stored in an access-controlled database. Access to submissions is restricted to authorised personnel and protected by authentication.
11. Changes
We may update this notice from time to time. The date at the top shows when it was last revised.